How we work

Getting Started

Give us a call so that we can discuss your situation and goals. We'll ask a few questions to make sure we thoroughly understand what you're trying to accomplish and answer any questions you might have. If you feel good about that interaction, we can schedule an in-home assessment where we'll meet to tour your home and discuss potential options to achieve your goals. There is a $95 charge for this visit, but that fee will be credited toward the first day of organizing and/or downsizing.

The Process

The in-home assessment will give us the information we need to estimate how much time and resources we need to achieve your goals. If you agree we our proposal, we'll schedule session(s) based on your availability and ours. We work in half and full day blocks of time with a lead organizer and, if needed, additional organizing assistants. 

Our Organizers

Our lead organizers and assistants are trained to accomplish your goals. We work efficiently and at whatever pace your comfortable with. We'll provide insights based on our expertise and experience but ultimately you're the final decision maker. Every home and situation is unique and we'll work hard to create solutions and systems that are right for your situation and preferences. 

Longer blocks of time with multiple organizers are usually the most efficient and productive. We want to accomplish as much as possible for you and will suggest the timing and staffing that makes the most of your investment.

Privacy + Confidentiality

We respect your privacy. We follow all suggested policies and procedures from the leading organizing and senior move manager associations. We treat all clients with kindness and respect.

Hiring Us

We do require a signed contract prior to starting a project. Like you, we don't like all the legal "mumbo-jumbo" that's in most contracts (including ours) but feel that it's good to have everything in writing for everyone's protection.

Cost + Payment Options

Payment is due at the end of the project or as previously agreed upon with you.

Payment may be made via MasterCard, Visa, Discover, American Express, cash or check. Checks should be made out to “arange LLC”. There may be an additional charge for returned checks.

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Supplies + Expenses

Organizing supplies may be helpful in accomplishing the work that we do for you. If you have supplies, we're happy to utilize them. If needed, we're happy to suggest and/or purchase these for you and include the cost in your invoice. Any other expenses (i.e. dumpsters, outside shredding services, etc.) will be approved by you in advance and will be included in your final invoice. 

Cancellations

We require 24 hours notice to cancel an appointment. Except in the case of an emergency, clients who cancel fewer than 24 hours prior to their appointment will be billed a $250.00 cancellation fee.

Have a question?

We’d love to hear from you. Call us at 757.567.4443 or email us at infor@arange.org with any questions you might have.